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Proper Protocol

So what is a Protocol, and what is Etiquette?

Protocol is defined as:

  • A code of correct conduct
  • The system of rules and acceptable behaviour used atofficial ceremonies and occasions:

Etiquette is defined as:

  • conventional requirements as to social behaviour.
  • the set of rules or customs which control accepted behaviour in particular social groups or social situations

  • Make a Memorable Entrance
  • Eye Contact
  • Etiquette Savvy
  • Soft Skills and Body Language Basics
  • Introducing Yourself and Your Business Colleagues
  • Proper Response to Business Introductions
  • Breaking into an Existing Conversation
  • Forms of Address
  • Learning to Remember Names
  • Business Card Protocol
  • 10 Types of Handshakes
  • Mastering a Professional Handshake
  • Mobile Phone Etiquette
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